Two case studies

What changed, and how it was measured

Every figure on this page is one that has been published by the programme, the state or the awarding body. Where no number exists, the outcome is described rather than counted.

Case studies

Case study 01

VISWAS

Video Integration and State Wide Advanced Security — giving an entire state police force one operating picture.

Role
Chairman, VISWAS Task Force
Scope
State of Gujarat
Domain
Surveillance, traffic, command & control
Status
Phase I delivered, Phase II in rollout

A police force can only act on what it can see. VISWAS is Gujarat's answer to that problem at state scale: not a camera purchase but an architecture — cameras, command centres, an integration layer and the analytics on top of it — designed so that a feed from a junction in one district is usable by an investigator in another.

What was built

Phase I placed 7,007 CCTV cameras across 1,192 junctions in 41 cities, covering all 34 district headquarters, six pilgrimage centres and the Statue of Unity. Phase II extends the network with more than 10,500 additional cameras into 54 cities and municipalities, and to 80 inter-state entry and exit points along the borders with Rajasthan, Madhya Pradesh, Maharashtra and the union territories.

Thirty-four Netram district-level command and control centres were established, each with an intelligent traffic management system, feeding into TRINETRA, the integrated command centre at Gandhinagar. Ten thousand body-worn cameras and nineteen drone-based camera systems were integrated into the same network, alongside automatic number-plate recognition.

Why it mattered

The value of a surveillance network is not the footage; it is what the footage settles. Between 2018 and 2022 the system aided detection in 7,338 cases — theft, robbery, kidnapping and hit-and-run among them — where a physical witness was absent or a vehicle was the only lead. Over the same period, road accidents fell by 16 per cent and injuries by 13 per cent in the covered areas.

There is a second, less quantifiable outcome. Standardised infrastructure across thirty-four districts means a small district force operates with the same tooling as a metropolitan one. Capability stops depending on which posting an officer draws.

Carried into national forums

At the Department of Administrative Reforms and Public Grievances conference, Narasimha Komar addressed the session on best practices of the Government of Gujarat as chairman of the VISWAS task force and Commissioner of Police, Vadodara, presenting the programme's design and results to administrators from across the country.

7,007 Cameras, Phase I
across 1,192 junctions
34 Netram district command
and control centres
7,338 Cases aided in detection
2018–2022
16% Reduction in road accidents
in covered areas

Who benefits

Investigating officers with no witness; traffic units managing junctions in real time; district forces that previously had no command centre at all; and citizens on inter-state roads now covered by number-plate recognition.

What it took

Phased delivery through four implementation clusters, a common specification held across all of them, and a governance structure — the task force — with the authority to keep the phases aligned.

Recognition

The programme has been recognised at national and international level. The full list is set out further down this page.

Case study 02

Resolve for Drug Free India

A city took one pledge together in a single minute, and it went into the World Book of Records.

Role
Commissioner of Police, Vadodara City
Where
Navlakhi Ground, Vadodara
Occasion
Vadodara Marathon, February 2026
Certified by
World Book of Records, UK
Narasimha Komar in ceremonial uniform holding the framed World Book of Records certificate on stage with officials and organisers.
The certificate presented on stage. World Book of Records, UK, conferred on Vadodara City Police for the largest mass oath-taking campaign.
1,08,000 Participants and invitees
taking the pledge
60s The oath taken collectively
within one minute

The Vadodara Marathon brings the whole city onto one ground. Vadodara City Police used that gathering to do something a police advisory can never do: make a public commitment visible, simultaneous and enormous.

What happened

At Navlakhi Ground, 1,08,000 participants and invitees took the ‘Resolve for Drug Free India’ oath together inside a single minute. The crowd included local and international runners, NGOs, government organisations, schools, colleges and universities, and persons with disabilities — a genuine cross-section of the city rather than an assembled audience.

Why it mattered

Drug awareness campaigns usually reach people one poster at a time. This inverted the model. A hundred thousand people took a position in public, in front of each other, and the schools and colleges present carried it back into institutions where the message has to keep working after the day ends.

It also demonstrated something operational. Assembling a crowd of that size, holding it, delivering a synchronised instruction and dispersing it safely is a command exercise. The certificate credits exactly that: the meticulous planning, seamless coordination and flawless execution behind the campaign.

The recognition

World Book of Records, UK conferred a certificate on Vadodara City Police for the largest mass oath-taking campaign, presented under the leadership of Narasimha Komar, IPS, Commissioner of Police, Vadodara.

Narasimha Komar in a formal suit receiving a memento from the President of India on stage at an Election Commission of India ceremony.
At an Election Commission of India ceremony. Receiving a memento from the Hon’ble President of India.

National recognition

Honoured at the national level

Career decorations in the Indian police are deliberately sparing. Narasimha Komar holds both of the standing ones: the Police Medal for Meritorious Service, awarded in 2012, and the President’s Police Medal for Distinguished Service, awarded in 2022.

They are given for the length and quality of a record rather than for any single operation — which is the point. A thirty-year career is judged on its whole.

Police Medal for Meritorious Service · 2012 President’s Police Medal for Distinguished Service · 2022

Programme recognition

Awards received by VISWAS.

These honours belong to the programme and the teams that delivered it, across national and international juries.

  • 2022 National e-Governance Gold Award
  • 2022 FICCI SMART Policing Award
  • 2022 Skoch Gold Award
  • 2021 Project Management Institute (USA) recognition
  • 2021 Smart Cities India Award
  • 2020 Governance Now India Police Award
  • 2019 Skoch Gold Award

Awards listed above were conferred on the VISWAS programme. The medals in the previous section were conferred on Narasimha Komar personally.